Personalized Pillow

Because Seller’s products are custom-made, Seller does not accept returns, and no refunds are available. Notwithstanding the foregoing, if within 30 days of Buyer’s receipt of custom apparel, Buyer discovers material defects in buttons, fasteners, stitching, or materials, it may submit an inquiry to Seller for verification; if Seller’s Quality Control team determines in its sole discretion that an item is indeed defective, Seller will offer an equitable resolution of the matter to Buyer.

Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. One Love Craft Designs is not responsible for lost or stolen packages that are shown as delivered. Please get with the shipping entity to recoup your loss.

* Due to the significant increase in fuel surcharges, some shipments may be subject to additional freight charges or may not qualify for our free shipping offer. A customer service representative will contact you regarding additional shipping and handling charges for authorization.